Shipping & Returns
Shipping Policy
At Louis and Phoebe Pet Boutique, we offer fast and reliable shipping to customers in New Zealand and Australia. Our shipping costs are calculated based on the weight and size of your order, and we offer free shipping on orders over $50. We use eco-friendly packaging materials whenever possible to reduce our environmental impact and ensure your order arrives in perfect condition.
I'm the second paragraph in your Shipping Policy section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. We take pride in providing exceptional customer service, and we will do everything we can to ensure your order arrives on time and in perfect condition.
Return & Exchange Policy
At Louis and Phoebe Pet Boutique, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return or exchange your item within 30 days of purchase. To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. We will provide a refund or exchange for the full purchase price of the item, less any shipping costs. Please contact us at info@louisandphoebepetboutique.com to initiate a return or exchange.
I'm the second paragraph in your Return & Exchange policy. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. We take pride in providing exceptional customer service, and we will do everything we can to ensure your satisfaction with your purchase.